Shipping, Returns & Warranty

SHIPPING:

All orders are processed same day and providing we have your choice in stock it will be shipped within 2 working days (excluding bank holidays) of receiving your order.

The covers and lids are shipped flat packed in a box containing the cover and 4 screws with wall plugs.  There is no assembly of the product required, simply open the box and unfold your cover!  

Shipping is global and tracked. You will receive a tracking number when the goods leave our warehouse. 

RETURNS:

Due to the many different AC installation companies methods it is important to read the pre check information found HERE before ordering as we do not accept returns if the cover does not fit.  If you have any doubts before ordering please email info@airconcovers.com. 

Returns are only accepted where the product has not been damaged/scratched during installation and is returned in its original packaging. For return requests please email info@airconcovers.com.

WARRANTY:

Your new cover will give you years of trouble free use. Our warranty is in line with EU Law and is two years from date of shipment.  We are confident you will never need to contact us with any build quality issues but if you do please email info@airconcovers.com.